Ben's Auto Repair
Auto Repair Shops in Richmond, California
4.4 (49)
| Category | Auto Repair Shops · Smog inspection station |
|---|---|
| Address | 4836 Bissell Ave, Richmond, CA 94805, United States |
| Street | Bissell Avenue |
| Area | Richmond, California |
| Phone | (510) 234-6800 |
| Google rating | 4.4 (49) |
Hours
| Monday | 9 am–5 pm |
|---|---|
| Tuesday | 9 am–5 pm |
| Wednesday | 9 am–5 pm |
| Thursday | 9 am–5 pm |
| Friday | 9 am–5 pm |
| Saturday | Closed |
| Sunday | Closed |
About Ben's Auto Repair
Ben’s Auto Repair has been a cornerstone of the Richmond, California community since its establishment in 1968. As a family-owned and operated business for over five decades, it has built a reputation grounded in trust, reliability, and expert service. Located at 4836 Bissell Ave, Ben’s Auto Repair proudly serves the Bay Area with a comprehensive range of automotive repair and maintenance services tailored to meet the diverse needs of local vehicle owners. The longevity of the business reflects its unwavering commitment to quality workmanship and customer satisfaction, making it a trusted destination for drivers seeking dependable auto care.
The shop specializes in everything from routine maintenance tasks such as oil changes, brake inspections, and tire rotations to more complex diagnostics and repairs. This broad expertise ensures that customers receive thorough and precise service regardless of the make or model of their vehicle. Over the years, Ben’s Auto Repair has adapted to the evolving automotive landscape by incorporating advanced diagnostic tools and techniques, enabling the technicians to accurately identify and resolve issues efficiently. This blend of traditional hands-on experience and modern technology positions the shop as a leader in the local auto repair industry.
Transparency and honesty are core values at Ben’s Auto Repair. The team understands that vehicle repairs can be stressful and sometimes costly, so they prioritize clear communication with customers about the condition of their vehicles, the necessary repairs, and the associated costs. This approach fosters long-term relationships built on trust, as clients feel confident that they are receiving fair and honest service. The family-owned nature of the business further enhances this personalized customer experience, as every client is treated with the care and respect of a neighbor.
Ben’s Auto Repair also emphasizes convenience and accessibility. With a central location in Richmond, CA, the shop is easily reachable for residents throughout the Bay Area. Customers can schedule appointments or seek emergency repairs by calling +1 510-234-6800, where friendly staff are ready to assist with inquiries and service bookings. The shop’s operational efficiency ensures timely service without compromising quality, helping customers get back on the road safely and quickly.
In addition to technical expertise, Ben’s Auto Repair is committed to maintaining a clean, safe, and welcoming environment. The shop adheres to all safety and environmental regulations, ensuring that repairs are conducted responsibly. This commitment extends to the use of quality parts and materials, which contributes to the durability and performance of every repair job.
Over its 50-plus years of operation, Ben’s Auto Repair has witnessed and adapted to numerous changes in automotive technology and customer expectations. This adaptability, combined with a steadfast dedication to service excellence, has allowed the business to thrive in a competitive market. Whether a customer needs a simple tune-up or a complex engine repair, Ben’s Auto Repair stands ready to deliver expert solutions backed by decades of experience.
Choosing Ben’s Auto Repair means entrusting your vehicle to a team that values integrity, expertise, and community connection. Their long-standing presence in Richmond and the Bay Area is a testament to their ability to meet and exceed customer expectations consistently. For reliable, honest, and comprehensive auto repair services, Ben’s Auto Repair remains a trusted name that drivers can depend on.
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Latest Google reviews
The 5 most recent reviews shown on Google Maps. Reviews belong to their authors; read all of them on Google.
Gregory Temuujin 4 months ago
Carla was awesome! Awesome awesome! I highly recommend this One stop shop! Very polite, very respectful and very honest. Thank you, Carla! Gregory Temuujin ESQ
Sonya 'Sunny' Joseph 7 months ago
They were great! They diagnosed the problem and fixed it promptly for a fair price. They have earned their position as my new go-to mechanic... and I had to kiss a few frogs to find them. 🐸
Juan Mendo 11 months ago
I am submitting this review regarding Ben’s Auto Shop in Richmond, California, a licensed CAP Repair Assistance participant, for their failure to provide timely service which directly resulted in the expiration of my California Consumer Assistance Program (CAP) eligibility. On or about September 1, 2025, I attempted to schedule an appointment with Ben’s Auto Shop to complete the required smog-related repairs under the CAP program. At that time, I was instructed to call back on September 16, 2025 because no appointments were available. When I followed their instructions and called on September 16, I was told they had no availability for another two weeks but also suggested a walk in on the 23 of September and which I was not able to do that because of their dishonesty I attempted to call to confirm if a walk in was ok the same day so I don’t call off from college course for nothing they didn’t answer and . As a result, my CAP authorization period expired through no fault of my own. I made every good faith effort to comply with the program deadlines. However, Ben’s Auto Shop’s repeated delays and refusal to schedule me within the eligibility window deprived me of the CAP benefits
Ken Oestreich a year ago
We needed a quick inspection on a used car (pre-purchase). They took us right away, and delivered back a *very* thorough report. The mechanic took us out to the car and carefully showed us the problem areas in a thoughtful/candid way. Loved the experience!
David Singer a year ago
DO NOT TRUST BEN’S AUTO! If I could give zero stars, I would. This was a BAD, TERRIBLE, UNBELIEVABLE experience at Ben’s Auto in Richmond, CA. They gave me back my car with a FUEL LEAK and didn’t even tell me! Why would ANY professional auto repair shop hand a customer their car knowing it's leaking gasoline and just let them drive off?!? That’s exactly what happened to me. I took my car in for a failed smog test, and they kept it for two days for diagnosis. There was NO fuel leak when I brought it in. Drove home in a car smelling like gas! After picking up my car, I immediately noticed a strong gas smell while driving home. At first, I thought maybe it was just some kind of cleaner they used. But once I got home, the smell was so overpowering that I called Ben’s Auto to ask, “Why does my car smell so much like gas?” Their response? “You have a fuel line leak.” EXCUSE ME?!? NO, I DIDN’T! There was no leak when I dropped my car off! How did they not call me or even mention it when I picked up the car? Instead, they let me drive off in a ticking time bomb. A serious safety hazard! I would have smelled it if my car had a fuel leak before. But even IF it was pre-existing, why wouldn’t
Frequently asked questions
Where is Ben's Auto Repair located?
Ben's Auto Repair is at 4836 Bissell Ave, Richmond, CA 94805, United States, in Richmond, California. Use the “Open in Google Maps” button on this page for directions.
What kind of business is Ben's Auto Repair?
Ben's Auto Repair is listed as an auto repair shop and is also tagged on Google as smog inspection station.
What are the hours of Ben's Auto Repair?
Published hours are Monday: 9 am–5 pm; Tuesday: 9 am–5 pm; Wednesday: 9 am–5 pm; Thursday: 9 am–5 pm; Friday: 9 am–5 pm; Saturday: Closed; Sunday: Closed. It is closed on Saturday, Sunday. Hours can change on holidays, so call before a special trip.
Is Ben's Auto Repair open on Sunday?
No, Ben's Auto Repair is closed on Sunday.
What is the phone number of Ben's Auto Repair?
You can call Ben's Auto Repair at (510) 234-6800.
How is Ben's Auto Repair rated on Google?
Ben's Auto Repair has a Google rating of 4.4 out of 5 from 49 reviews.
Does Ben's Auto Repair have a website?
Yes, the website of Ben's Auto Repair is bensautoservice.com (linked on this page).
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